Counter Culture

We had an awesome experience with Counter Culture from the original sales with Solomon (Handled completely online/phone due to social distancing during COVID-19), suggestions on how I could easily and simply correct a height difference with my range and cabinet tops, to templating (they used a very high tech laser measuring device) to installation (despite heavy rainfall). The measurement and installation were spot on perfect and the quality was all that I could hope for. They prioritized and expedited as fast as they could considering a huge construction slowdown in early days of COVID. We went with a very cool matte soft almost leathered black/grey quartz called CaesarStone Black Tempal and it couldn't be more elegant and perfect with our white shaker style cabinetry. I shopped around to about 5 counter top dealers and focused on quality and value/price. Counter Culture was 5 star in all regards.

Sam B.

Counter Culture did a great job installing my new granite countertops. From beginning to end, the process was easy and the customer service was great! I had a deadline that I needed to meet, and Counter Culture worked with me to make sure that I was happy and that my countertops were installed on time. They also met my budget requirements, and were very friendly and knowledgeable about all questions/concerns I had.

Amy

Amber, The countertops are gorgeous... I love the new design that we selected.I want to thank everyone on the team – you, Sol, Marianna, Omar, Marco and his assistant and Walther and his assistant, and now your husband George who I just spoke with. I found everyone to be both friendly and professional – a winning combination. It was a tough decision for me to move forward with the work at this time and I imagine it may be stressful for your crew who are entering people’s homes as well...Please pass on my gratitude to everyone involved in my project. It was a pleasure to work with you.

Adrienne D.

Counter Culture delivered a fantastic quartz vanity top and matching shower bench for our bathroom reno. Even with the COVID-19 issues, CC was on time and on budget. Everything went smoothly from selection to measurement to install. Thank you Solomon, Omar and everyone else that made this happen.

Craig S

Solomon was great to work with and walked us through all our options. A few days after picking out our slab, Counter Culture arrived for the installation. The installers were friendly and professional. I would highly recommend both Sol and Counter Culture for anyone looking for new countertops.

Jon R.

We… want to let you know that we were pleased with the work Marco and Sean did in terms of caulking our kitchen counter and bathroom counters. The men were pleasant, efficient and neat. Also, thank you for setting up this work. We appreciate your willingness to help us out. Good luck as the new business grows.

Martha A.

Best experience ever with CC! Love my countertops and floors and Sol helped pick the paint color for the walls, too. Loved it so much I painted my whole house the neutral shade of grey he suggested (which is tough because there are a million shades of grey)! My kitchen is insanely gorgeous. Thanks, Counter Culture! Don’t go anywhere else, people!

Betty B.

I hope you know that Ann and I greatly (I don't use this word lightly) appreciate all that you've done and are doing — I know this is your job but you've gone way beyond the job. So this is a simple but very large thank you.

Takoma Park

Federico and his men did a great job. They were professional, pleasant, and responsive. The plumber and electrician were also professional, knowledgeable, and easy to have around. The bathrooms already look great, too. Thank you so much for your expertise and help and for being so responsive and fun to work with.

Kathy R.

Sean, I wanted to thank you for coming out to our home to do the countertop measurements and for taking the time to answer all of my questions that day. I was very impressed with how thorough a job you did and you obviously take pride in what you do. We will be working with Counter Culture in large part as a result of the experience with you.

Avi A.

Top notch! We visited the Cumberland, MD location, and Amber was great to deal with. There was a change that we wanted to have made after the install and they took care of it immediately. Absolute perfection! I would definitely recommend them.

Jill C.

Your guys are very professional, friendly, and do a really good job!

Michael H.

Thank you Counter Culture for such a pleasant and efficient contractor experience when you installed granite countertops in my kitchen. Every step of the process from estimates to measurements to install was quick, accurate, and professional. You made it so easy to complete this project, and in the end my kitchen looked great by 3pm on the afternoon of the install.

Carla T.

Thank you so much for the beautiful job on the counter. The seam is absolutely flawless and it all looks just so perfect. Please pass my thanks along to Omar and the team. I could not have asked for a better finished product:):)

Ilissa B.

Great experience using Counter Culture! Within a week of making final decisions, they were here putting in our countertops. It was great having a designer (Amber) to work with us on what we wanted. Very reasonably priced as well.

Kara K.

Great customer service. Reasonable prices. Amber was great in helping choose a great piece for my bathroom counter top. Very quick in getting a date set to install. Installers were great. I highly recommend Counter Culture for any and all jobs you may need in your home.

Nancy F.

Purchased backsplash and quarts counter tops for my kitchen and bath. They were very helpful coordinating my color scheme with the tile and the quartz. Couldn’t of done this without them! Very professional and assisted all my needs. I highly recommend them for your future needs

Julie N.

We really enjoyed working with Counter Culture. They were incredibly professional and responsive, answering all of our questions quickly and with lots of background. We never felt rushed when making decisions, and Sol did a terrific job outlining all of our options so that we felt comfortable making remodeling decisions.

Elena V.

Natalie is the best, super responsive. Got our cabinets quick, and the price was super competitive!

David L.

Amber at Counter Culture of Cumberland is terrific. She helped me design a kitchen to be period correct for my mid century modern home. She helped me choose the right colors and textures for the cabinets. The quality of the cabinets was high and the cost was thousands less than Lowes. She also helped me with floating cabinets for my bathrooms. If you are doing anything regarding your kitchen or bathroom, you need to see these people.

Greg T.

The entire process from design to completion was fantastic! We did not feel like we were just another sale, but truly a valued customer who was listened to and valued. We could not be happier with how are entire kitchen turned out. The contractor that they use for the installation is amazing! Highly recommend Counter Culture!

David F.

Counter Culture made having a granite kitchen counter installed effortless. They came and measured in a very short time and with the help of Amber and George we picked out the granite and installation was a breeze. If you are thinking of having any type of counters, etc. done you need to talk to Counter Culture. We are glad that we did.

Joe and Susie C.

I worked with Natalie on a kitchen project (new tile and new counters). She was extremely responsive and the workmanship of her people was excellent.

Shelby B.

I'm extremely pleased with the service I received from Counter Culture. Sol assisted me with selecting a counter top, flooring and back splash tile. He spent a lot of time answering all my questions and gave me the best customer service I received out of the stores I visited. Their counter top installers were also very professional. Pricing was competitive as well. All in all a great experience. Thanks for helping to make my kitchen renovation a success!

Eleni G

In a world where top-notch customer service, knowledge and quality product is often difficult to find, please know that we couldn’t be more impressed, and happy, with our Counter Culture experience. You, Omar and the team were wonderful to work with and you totally knocked it out the park! Many thanks and we look forward to recommending you to our friends!

Donna and Rick K.

As a general contractor, my projects rely on the service of material suppliers and subcontractors. From the sales and design staff, to the field technician who measures the project, to the installation crew, I am continually impressed with the team at Counter Culture in Cumberland.

Jared H

Amber, I really appreciate your husband coming here to fix our electrical issue. He is a very patient and knowledgeable guy. We are very pleased with your team’s work and your attention to our questions and problems. It was a real pleasure working with you and I will be sure to refer you to any of my family and friends who are considering kitchen and/or bathroom remodels. Thanks again and take care.

Charlene R.

I don't usually write reviews but I had to with this company. I was so impressed by Solomon's knowledge and customer service. He was always so responsive and answered all of my questions about our job. I never felt rushed and he helped us through the entire process which could have been otherwise overwhelming. ALL of the employees including Omar who measures and Henry who does plumbing were all very friendly and knowledgable. They went above and beyond to make sure we ended up with exactly what we wanted. I should have gone with a friend of my brother's company but Counter Culture impressed me so much I went with them and so glad I did. Highly recommend them!

Sandi D.

They did a great job reattaching a sink that had come off of the granite. Quick, professional, and a very reasonable price. I'd definitely use them again.

Jim R.

I could not have been more pleased with the final installation! Alex and Wilmer are skilled artisans, and they did a beautiful job of installing my counter tops. They arrived promptly, they were courteous and upon completion of the project, my kitchen was spotless, not to mention beautiful!

Sandra S.

Our new countertops are beautiful! We are so grateful to Counter Culture for making this process so easy and simple. They are true experts, and the installation was done on time, accurately, and professionally. They really know their product, too, and they were able to help us find the look and durability that we wanted. One of our friends came over to see the new countertops and said “You absolutely made the right choice.” Yes, we did – we chose Counter Culture!!

Bob and Beth Ann N.

A huge thanks to Counter Culture for a job well done. You all were a pleasure to work with and made the process of redoing the kitchen feel seamless. All of the employees were professional and of the upmost quality. I would highly recommend Counter Culture to anyone looking to update their kitchen.

Annie

Sol, I wanted to lyk how happy we are with the counter tops and say thank you. Please reach out if I can help as a reference for future customers. Hope business continues to do well and you’re having a great summer!

Sandie